Teddy Snyder

Category: Uncategorized

  • JOY TO THE WORLD – LAW PARTNERS’ YEAR-END MEETING

    Joy to The world! Year-end has come,
    Accounting has totaled the fees.
    Let ev’ry heart
    prepare him room
    And all of the partners sing
    And all of the partners sing
    And all, all of the partners sing

    Joy to the world! The year was good,
    And now divide the spoils.
    Misters Fields and Floods have a fight.
    Misses Rock and Hill watch in fright,
    Repeating the annual scene
    Repeating the annual scene
    Repeating, repeating the annual scene

    At last there’s an end, some truth, no grace
    Each one their worth to prove
    The glories of righteous hours
    The rain made with superpowers
    And all go home with a check
    And all go home with a check
    And all, all go home with a check

    Happy Holidays!

  • Knowledge Management

    KNOWLEDGE MANAGEMENT – CREATING A MEDIATORS LIST

    Every organization should have a process for creating a collective memory. It’s called knowledge management.

    Knowledge management preserves team members’ experiences so everyone on that team can access them. This efficiency avoids mistakes and duplication of effort.

    Still, it is not uncommon for people considering mediation to send an all-hands email asking, “Do you know a good mediator?” or “Who mediates these kinds of cases?”

    Does your organization maintain a list of mediators? If not, start today. Ask team members to provide names of mediators and include comments, good and bad. It can be as simple as a shared Excel document. Column headers might be: Mediator, Contact Info, Cost, Outcome, Comment.

    To keep information current, whenever someone mediates, that person should report their experience.

    Whether you already have a mediators list or need to create one, make sure Teddy Snyder, SnyderMediations.com,  is on it.

  • Four Necessities for Mediation Success

    These four attributes are integral to an effective mediation.

    Fairness
    The process and the person conducting the process must be fair. What’s more, all participants must perceive them as fair. Mediation is a level playing field. This safe, neutral environment is a good place to test the validity of an argument.

    The mediator is a professional neutral. Without preconceptions, she can serve as a sounding board for every person’s position. 

    Respect
    Agreeing to mediation shows respect for others. It signals a willingness to listen. This signal is reinforced by exercising courtesy and diligence in the scheduling process and following through up to, at, and after the meeting.

    Communication
    Any credibility earned before mediation is squandered if parties demonstrate they are not listening during negotiations. Failure to listen is shown by an inappropriate response, such as shouting at or insulting the opponent or refusing to continue participation.  It may seem counter-intuitive, but the mediator can facilitate communication between parties by separating them and using shuttle diplomacy to calmly convey each party’s message.

    Trust
    No negotiation result is satisfactory if the parties do not trust the other side to follow through. If mistrust has arisen due to past misunderstandings and broken promises, part of the mediator’s job is to re-build enough trust to resolve the dispute.

    One solution to this problem may be to use a different negotiator at mediation, someone who does not incite personal animosity. Another solution is to make sure all agreements are specific and documented before parties leave the mediation. Particularly when the relationship has been hostile, the mediator is the linchpin in parties’ trust in a negotiated agreement.